Lead Analyst - Claims Payment – Saint Paul

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
This is a VIRTUAL position and can be work from anyplace in the UNITED STATES from the comfort of your home office or local ACS office.

May perform one or more of the following:

Understands the business applications and enterprises supported by the ACS automated systems; understands the architecture and automated features of our systems.
Lead the team through requirements, design, construction, and test of the Claims Payment component of a Medicaid solution.

Serves as liaison between the customer and the development team for business analysis activities; assists with managing client expectations; provides clear, concise and timely communication and support to customers throughout the development lifecycle.

Ensures that project deliverables conform to QA and contractual requirements and that all project standards are met.
Identifies, communicates and creates solutions to mitigate potential problems.
Provides issue resolution recommendations to project managers for each project. Ensure that there is regular and effective communications of issues and corrective actions between teams; participates in the Issue Tracking procedures, and may serve as gatekeeper of the issues.
Drives the definition of customer business requirements by analyzing and documenting business rules, source to target mapping, business processes, process flows, and procurement documents; develops gap analysis when appropriate.
Assists with the development of the requirements analysis document, general system design document, the detail system design document and final system documentation.
Develops and maintains Business and Use Cases.
Assists with the development of System Test Plan; develops system test cases, scripts and system test data; uses automated testing tools where appropriate; executes system test plan; analyzes results; documents and manages defects; coordinates defect resolution with developers and retests resolved defects.
Supports customer in the development of user acceptance test plan and execution of the plan.
Support, as needed, other types of software testing such as Operational Readiness, Performance, and Parallel.
Assists with the development of the Knowledge Transfer Plan; develops and delivers knowledge transfer materials to customer and to internal staff.
Develops user manuals and online help contents.
Provides on-site support of customer during implementation activities.
Completes special assignments and other relevant duties as assigned to ensure successful completion of project.

Travel as needed (% will vary based on project needs, but can range from 25% - 50%).

PREFERRED:

Four year degree.
Three plus years experience in a related position.
Exceptional communication skills.
Demonstrated ability to create, compose, and edit written materials.
Ability to plan, organize and carry out assignments with minimal supervision.
Ability to work under strict deadlines.
Demonstrated user liaison/customer support skills.
Demonstrated knowledge of project management principles, practices, and techniques.
Demonstrated knowledge in translating business concepts and requirements to software applications.
Demonstrated ability to develop and deliver presentations.
Demonstrated knowledge of training procedures, techniques, and delivery.


PREFERRED:

Experience in the area of Claims Payment.
Experience with development of proposals, system documentation, and user manuals.
Experience with Quality Assurance and Testing processes and procedures.
Experience with data processing system implementation activities in PC environments.
Experience using PC/LAN environment.
Experience using MS Office
Experience using MS Project



ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.


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